spa information
 
 
spa appointments
Because our spa services are very popular, we recommend that you make your reservations for your appointments prior to your arrival at Spa Botanica. All spa services are subject to availability.
 
special needs
Your health and comfort are important to us. Please let us know if you have any specific concerns, needs or questions. If you have any skin sensitivities, allergies, or medical conditions, please let us know when making your appointments and once again when you are introduced to your therapist.
 
special considerations
Guests who have high blood pressure, heart conditions, allergies, are pregnant or have any other medical complications are advised to consult their doctor before signing up for any spa services. Please inform your spa therapist of any medical condition prior to the treatment.
 
heat treatments
We recommend guests to take up only one heat treatment per day and to refrain from any vigorous activities for at least one hour after the treatment. Guests are advised to drink plenty of water and to allocate an hour after meals prior to any heat treatments.
 
minimum age
A minimum age of 18 years old is required for entry and use of the outdoor spa facilities. Selected treatments are available for teenagers aged between 14 to 17 years old and they must be accompanied by a parent in the same treatment room.
 
arrival
Please arrive at the spa reception 30 minutes prior to your scheduled appointment. This gives you ample time to check in and prepare for your treatment without any reduced treatment time.

Guests who are visiting the spa for the first time are entitled to a 15-minute health consultation before their spa regime.
 
etiquette
We respectfully request all guests to help us maintain the peaceful serenity of spa by keeping noise to a minimum. Cellular phones and electronic devices are discouraged. Pets are not permitted at the spa. Please refrain from taking photographs at the spa.
 
amenities
Toiletries along with disposable underwear, robe and slippers are provided for guests' convenience. Please bring your swimwear if you are using the outdoor spa facilities.
 
spa treatment hours
The spa is open from 10am to 10pm daily. Last treatment ends at 9.30pm. The use of spa gardens is from 10am to 6.30pm daily.
 
smoking and alcohol
Smoking and consumption of alcohol are prohibited within the spa premises. Guests should avoid the consumption of alcohol before any spa treatment.
 
valuables
A vanity box is provided for safe-keeping your personal belongings upon check-in. Please secure it in the personal locker assigned to you in the changing room. The management accepts no responsibility for any loss, theft or damage of valuables of any kind brought into the spa premises.
 
personal possessions
We regret that we cannot be responsible for the loss or damage to personal articles, including clothing or accessories. As it is necessary to remove all jewelry and accessories before treatment, we highly recommend not bringing or wearing such items or any other valuables, to the spa.
 
late arrival policy
Guests are advised to arrive 30 minutes before treatment. As a courtesy to other clients, therapies must finish at their scheduled time so that we can respect our next appointment.
 
pricing
- All prices are subjected to 10% service charge and prevailing government taxes (+++)
- $60 surcharge per person for outdoor pavilions and indoor treatment suites. Includes a 30min bath
 
payment
Cash and all major credit cards are accepted at the spa. All prices are quoted in Singapore dollars and are subject to service charge and prevailing government taxes. Prices are correct at the time of publishing and subject to change without prior notice.
 
refund policy
All purchases are non-refundable.
 
gift certificates
Gift certificates are available for purchase at the spa. Please approach the spa reception for more information.
 
shuttle services
Shuttle services to spa Botanica are available for guests from VivoCity at HarbourFront every half hourly from 7.30am to 11.00pm and from Paragon Shopping Centre at Orchard Road at 10.45am, 2.45pm and 6.45pm.
 

our cancellation policy
Please give 24 hours notice if you need to reschedule your appointment. We regret that any cancellation with less than 6 hours notice will incur a 50% cancellation fee. Full charges apply in case of a missed appointment with no advance notice. You must speak directly with a Spa Botanica staff member when cancelling an appointment.
 
All prices are in Singapore dollars and subject to change without notice.
 
Spa Botanica
Open every day from 10 am to 10 pm
Telephone: (65) 63711318
 
 
Spa Botanica Reservations : (65) 6371-1318  Open daily from 10am to 10pm